New Zealand
RECOVERY ADMINISTRATOR
Agency name:
ACC Jobs 
Industry:
Administration & Secretarial
Career level:
Mid-level
Employment type:
Full time
Job location:
NZ, Helensville
Salary offered
8 001 to 10 000 NZD
Requirements
Education:
Specialist's Degree
Experience:
0-2 years
Languages:
English
Driving license:
Yes
Job role
Strong administrative skills, great time management and attention to detail
Passionate about providing great customer service and working in a team to achieve team goals
Part of a team who support the wellbeing of all New Zealander's and visitors to NZ with positive and meaningful outcomes
ACC's vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury. ACC is shifting the ways we work with our clients to deliver meaningful support and guidance to over two million people recovering from accident or injury each year. You will provide administrative support that helps our clients, employers and providers access our support and services. The work that you do will be key to enabling our client's recover whilst having a great experience with ACC.
What we are looking from you to be successful in this role:
Some administration experience would be advantageous but not completely necessary - attitude is just as important as experience in this role
Good attention to detail - you will be dealing with information that must beright every time
Ability to work at pace and get through tasks with speed and efficiency
Strong written and oral communication skills - you will be collaborating across teams and functions
Excellent ability to plan, organise and prioritise work - you are the ultimate multi-tasker
Ability to use your initiative, show good judgement and make sound decisions
Able to operate comfortably in a digital environment with a wide range of technology systems and tools
This is an energetic team - so bring your enthusiasm, motivation and a great attitude
Change advocates that are excited by new ways of working
At ACC we have wonderful career pathways after 12-month in a role, and as you grow and develop your skills - we can offer you various opportunities across the business. The indicative salary is $42,861. We also offer an attractive 9% superannuation contribution additional to your salary which will take the package to $46,718.
ACC is proud to be a diverse, equal opportunity workplace. We believe our workforce should represent the communities that we serve so we welcome applications from people with lived experience of disability and diverse backgrounds. Please contact David Stock, by [email protected] if you have any questions or need assistance with your application. We recognise that diversity, inclusion and accessibility is important to our business. ACC's Māori Strategy Whāia Te Tika provides the foundation for delivering better outcomes in a kaupapa Māori, culturally appropriate and responsive way for current and future Māori and diverse employees. ACC holds itself to a philosophy of Tika enabling us to create an environment of involvement, respect and connection with the communities where we work - benefitting individual employees and all our clients across New Zealand.
Applications will run through to midnight on Sunday, 8 November 2020. Interview times to be confirmed once shortlist is finalised. Applications will only be accepted when formally submitted through our ACC career website. If you have any questions about the role, please contact [email protected]
Click here to view the role description
Benefits
Medical insurance
Company background
What we do
We help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident.
Our vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury.
We touch the lives of a large number of New Zealanders. The health, rehabilitation and service providers who help people who are injured, the businesses, vehicle owners and workers who contribute to the Scheme, and any New Zealander or visitor to New Zealand who's injured in an accident.
Our role is to make sure that all these groups’ needs are met, and making sure our clients get the right care at the right time, while keeping levies fair and stable. The Accident Compensation Act 2001 sets out how we run.
