CMC Turkey

CMC is an outsourcing and technology firm that develops and manages all business processes with a centralized end-to-end approach" It all started with an outsourcing call centre of 90 people, founded by a visionary entrepreneur for a leading company operating in the fast moving consumer goods sector. Building a bridge between the company and its target audience in those days and creating brand ambassadors for the company it was working for, CMC has continuously expanded its product range since 2000, the year it began its operations Committed to creating a better customer experience, increasing the revenue of its business partners and optimizing their costs and business processes, CMC achieved a significant growth between the years 2000 to 2007 and entered the radar of international investors. In 2007, it was acquired by the Denmark-based integrated management service company ISS, which operates in 70 countries. Constituting ten percent of the total number of seats in the outsourcing call center sector in Turkey and rising to the top spot on the list in this regard, CMC has resumed operations under Mid Europa Partners, the largest private equity fund in the Middle East and Europe, since October 2015, with the assurance and support of a significant financial power .